About us
We are a leading internet based supplier of quality baby and nursery goods who aim
to deliver next working day. All of our products are offered at low prices and we
provide unrivalled customer service. We offer top brand name products along with
other high quality products from some less well known, but reputable manufacturers.
We started in 2004 as a small family run concern but as our business has expanded
although our staff numbers have grown, we have not lost our customer service focused
approach. The way that we operate is primarily still the same. We offer a personal
friendly service with customer care our main priority and we are here to assist
you, our customer, in all areas when you shop with us.
Our Aim
Our aim is to provide all of our customers with the provision of high quality products
at competitive prices. We source our products from a wide variety of international
manufacturers and continue to add more products to our shop on a regular basis.
We are always happy to hear any comments that you may have regarding our products
and any suggestions of products that you would like to see us stock. We aim to keep
all of our prices competitive and to deliver an unbeatable level of service from
point of purchase, through to rapid delivery of your item.We aim to deliver most
products within 24 hours (Mon-Fri mainland UK only)
Our Philosophy
We believe that the addition of a new member to your family should be an enjoyable
and wonderful time. Each arrival brings a unique experience to those who are involved
whether they are close family or friends. We aim to cater to the specific needs
of each person who buys from us to ensure that they are able to buy the particular
product that they require. We want to ensure that you are able to shop for all of
the products that you need for your new arrival, from the comfort of your own home
environment. We are constantly adding to our range of products so that we always
offer top quality at low prices. Customer service is our priority; we want all of
our customers to be 100% satisfied with their shopping experience with us and aim
to achieve this in a number of ways. Our customer service team are on hand to answer
any queries you may have prior to a purchase and at every stage of your order.
How are we able to offer such low prices?
All of the products we purchase are sourced direct from the manufacturer. We are
based in large warehouse premises which keep our costs low and these savings are
passed onto you. Our aim from the beginning of our business has always been to ensure
that our customers receive top quality products at prices that are competitive which
ensures value for money.
Our Location
We are based at Unit 24, Marsh Lane Industrial Park, Hayle, Cornwall, TR27 5JR
Our business is totally online based & it is not possible under any circumstances whatsoever to collect from our warehouse.
Any enquiries please email customerservices@babyoka.co.uk
